# Airbnb Damage Claim Deadline Calculator (Claim Clock)

> Airbnb Host Damage Protection deadlines from a checkout date (ask the guest within 14 days, file within 30), an evidence checklist, and copy-ready text for a Resolution Center request, a review report, and a calm public reply. Not legal advice.

Page: https://strhosttools.com/tools/airbnb-damage-claim-deadline-calculator
JSON API: https://strhosttools.com/api/claim-deadlines?checkout=2026-10-15&today=2026-10-20

## Prompt for your AI

```
Act as a deadline calculator for an Airbnb host. Airbnb's Host Damage Protection Terms (last updated Feb 5, 2026) say:
- Within 14 days of the guest's checkout, the host must ask the guest to pay (a Resolution Center request counts) and notify Airbnb.
- Within 30 days of checkout, the host must file the Host Damage Protection Payment Request Form with verifiable evidence. Evidence must not be doctored, including by AI.
My inputs (change these):
- Checkout date: 2026-10-15
- Today: 2026-10-20
Rules: ask-guest deadline = checkout + 14 calendar days. File deadline = checkout + 30 calendar days. Days left = deadline - today.
Tell me both dates, days left for each, and what I should do now. Remind me to check my own Airbnb terms. Not legal advice.
Check: with the inputs above the answer is ask by 2026-10-29 (9 days left) and file by 2026-11-14 (25 days left).
```

## FAQ

**How long do I have to file an Airbnb damage claim?** Under Airbnb's Host Damage Protection Terms (updated Feb 5, 2026), you must ask the guest to pay within 14 days of checkout and file your request with Airbnb within 30 days of checkout.

**Can I use AI-edited photos as evidence?** No. The terms say evidence must not be doctored or falsified in any way, including by artificial intelligence. Use original photos and video.

**Will Airbnb remove a review left after I filed a claim?** Only if it meets the Reviews Policy. A review counts as retaliatory only if the guest broke a policy, was told, and then left a biased review because it was reported. Arguing about the claim alone is not automatically retaliatory.

## Templates

### Request to the guest (Resolution Center, within 14 days)

```
Subject: Resolution Center request, reservation [CODE]

Hi [GUEST FIRST NAME],

Thank you for staying at [PROPERTY NAME]. After checkout on [CHECKOUT DATE], we found [DESCRIPTION OF DAMAGE OR EXTRA CLEANING]. Photos and receipts are attached for reference.

Our house rules ask guests to leave the home without damage beyond normal wear and tear. [WHICH RULE OR WHY THE GUEST IS RESPONSIBLE].

The amount requested is [AMOUNT]. You can review the details and pay through the Resolution Center. Please reply if you have questions or would like to discuss next steps.

Thanks,
[HOST NAME]
```

### Note when reporting a review

```
Subject: Retaliatory review report, reservation [CODE]

Hello Airbnb Support,

I am reporting a review as retaliatory under the Reviews Policy.

Timeline:
- Date of policy violation: [DATE]
- Date guest was notified: [DATE]
- Date of my damage or rule claim: [DATE]
- Date of review left: [DATE]

The guest was told about the violation before the review was posted. I believe the review was left because I reported it. Supporting messages and photos are attached.

Reservation code: [CODE]
Reviewer name: [NAME]
Review link: [LINK]

Please review and remove if it meets the retaliatory review criteria.

Thank you,
[HOST NAME]
```

### Calm public reply

```
Thank you for taking the time to share your feedback. We are sorry your stay did not fully meet your expectations.

Our house rules ask guests to follow clear check out steps and to treat the space with care, which helps keep the home in good shape for every guest. Most visitors enjoy a smooth experience by following these guidelines.

We wish you safe travels, and we would be glad to welcome future guests who enjoy the home as much as we do.
```

## Which reviews may be removed

Per Airbnb's Reviews Policy: retaliatory (guest broke a policy, was notified, then left a biased review because of it), irrelevant (no first-hand stay), extortion or pressure, fake or competitor, or against the Content Policy. Star rating disagreements, factors outside the host's control, and subjective opinions usually stay.

Sources: https://assets.airbnb.com/help/2026_Host_Damage_Protection_Terms-English.pdf (updated Feb 5, 2026), https://www.airbnb.com/help/article/2673. Not legal advice.